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DP&L Customer Services
Report an Outage
877-4OUTAGE (877-468-8243)
This automated line will allow you to quickly report your outage by using the telephone number associated with your account or entering your DP&L account number.
View outage tips.
Billing or Other Customer Service Calls
Dayton Area: 937-331-3900
Toll Free: 800-433-8500
Hearing Impaired, TTY-TTD: 800-750-0750
Spanish-speaking representatives available.
Credit and Collections Information
937-331-3901
866-801-7371
Energy Efficiency
New Construction Projects
If you're undertaking any type of new construction at your home or business, such as an addition or new facility, call our Construction Control Center.
| Construction Location |
Call |
| Brown, Butler, Clark, Clinton, Fayette, Green, Highland, Madison, Miami, Montgomery, Pickaway, Preble, Ross, or Warren Counties |
800-424-5578 or
937-331-4860 |
| Auglaize, Champaign, Darke, Delaware, Hardin, Logan, Mercer, Shelby, Union or Van Wert Counties |
800-357-5215 or
937-331-3670 |
Tree Trimming/Line Clearance
888-582-3213
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Other DP&L Departments
Accounts Payable
937-259-7884
The Dayton Power and Light Company Foundation
and
Community
937-259-7925
Environmental Management
937-259-7377
Human Resources
Current Job Openings
937-259-7148
Media Inquiries
937-224-5940
Ohio Electric Choice Administration
800-929-8646
Shareholder Services (DPL Inc.)
937-259-7150 (Dayton Area)
800-322-9244
Way to Go
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Contact by Mail
DP&L Mailing Addresses
Bill Payments
Dayton Power & Light
P.O. Box 740598
Cincinnati, Ohio 45274-0598 |
General Correspondence
DPL Inc.
P.O. Box 1247
Dayton, Ohio 45401-1247 |
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Other Contacts (outside of DP&L)
Call Before You Dig, The Ohio Utilities Protection Services
800-362-2764
www.oups.org
Ohio Consumers' Counsel (OCC)
877-742-5622
www.pickocc.org
Public Utilities Commission of Ohio (PUCO)
800-686-7826
614-752-8351
Hearing Impaired, TTY-TTD: 800-686-1570
www.puco.ohio.gov
State of Ohio Home Energy Assistance Program
800-282-0880
www.odod.state.oh.us/cdd/ocs/heap.htm
State of Ohio Energy Efficiency Office
866-728-6749
614-466-6797
www.odod.state.oh.us/cdd/oee
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