CUSTOMER SERVICE

Serving Our Customers Every Day!

Success in the utility business takes individuals who enjoy serving people. DP&L’s 1,500 employees deliver electricity to more than 500,000 customers in a 6,000-square-mile area of West Central Ohio. We work 24/7, 365 days a year to provide safe, reliable service. To better serve our customers, we have provided quick links to frequently requested information:

Turning Service On/Off
Payment Options
Payment Assistance Programs
Claims
Construction
Line Clearance
Understanding Your Bill
Ohio Electric Choice