At this time, DP&L is not scheduling additional appointments for our appliance recycling program.
We apologize for the inconvenience this interruption of service may have caused. The vendor that previously provided this service has unexpectedly informed us that they would be ceasing business operations effective immediately. As a result, at this time we are not able to schedule additional appointments.
For more information, please review the common questions below. If you have additional questions, we are happy to help. Please call 800-433-8500.
Again, we apologize for any inconvenience this may have caused.
If I already have an appointment, will my appliance be picked up?
Unfortunately, your appliance will not be picked up. Our vendor for this program unexpectedly informed us that they would be ceasing business operations effective immediately. As a result, we are not able to honor previously scheduled appointments, nor are we able to schedule additional appointments. We are placing calls to notify impacted customers. However, DP&L will still honor the $50 rebate for these customers. Your check will be mailed from Dayton Power & Light in approximately 4 to 6 weeks.
How should I dispose of my refrigerator or freezer?
Many county solid waste facilities will accept appliances for safe disposal. Please contact your county agency for more information.
I have had my appliance picked up but I have not received a rebate check. What should I do?
DP&L will send you a check for the appliance(s) in the next 4 to 6 weeks. The replacement check will be sent to the address you provided when you scheduled your pickup.
I have a rebate check but have not deposited it. What should I do?
Customers who have received a rebate check from JACO Environmental and have not yet deposited it should destroy those checks. It may not clear and may result in your banking institution assessing fees. Please call 800-433-8500 to request a replacement check. DP&L will issue you a replacement check in the next 4 to 6 weeks.
I received a rebate check and I deposited it. It seemed OK. Is there anything else I should do?
DP&L hopes that most customers were able to deposit or cash their rebate checks successfully. However, DP&L’s understanding is that checks deposited or cashed after November 17 may have incurred fees, as the account from which those checks were issued was in default at that time. If this was your experience, DP&L will reissue your $50 rebate check and also reimburse you for any assessed bank fees. Please call 800-433-8500 to request a replacement check. A check will be issued from DP&L in 4 to 6 weeks.
If your banking institution assessed fees as a result of the check not clearing, we will need a copy of your bank account correspondence or statement indicating the fees. Please send your documentation via:
Dayton Power & Light
Attn: Energy Efficiency Programs
1900 Dryden Road
Dayton, OH 45439
Will you continue the appliance recycling program in the future?
DP&L is evaluating our options for appliance recycling and will notify customers if we resume the program.
Page last updated: November 24, 2015.