Common Questions

HVAC Rebate Common Questions

Who can receive a rebate?

All DP&L residential customers are eligible for heating and cooling rebates on eligible systems installed in residences served by DP&L. Residential service may include single-family detached homes, single-family attached homes, mobile homes and many apartment complexes and multi-family homes where the units are individually metered. Landlords or facility managers are eligible to receive rebates.

If you are unsure whether you qualify for a rebate, call 877-230-6937. Contractors should ask to see your electric bill to verify you are a DP&L residential customer at the residence seeking a rebate.

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My contractor is not a program participant. Can I receive a rebate?

If you do not see your contractor on the list, please encourage him or her to become a DP&L participating contractor in our program so you can receive your rebate.

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Are customers eligible for more than 1 rebate?

Yes. Customers with more than 1 AC or HP system are eligible for a rebate on each new energy-efficient system installed. However, multiple systems for 1 homeowner need to be pre-inspected.

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How will I receive my rebate?

When you purchase your new air conditioning or heat pump system from a participating contractor, you will instantly receive the savings in the form of a credit shown on your contractor’s invoice. You do not need to complete any paperwork! The contractor will submit it for you and get reimbursed by DP&L.

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Are rebates available for gas appliances or window, through-wall or portable air conditioners?

No. 

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Does this rebate affect my taxes?

No. This program doesn’t affect the homeowner’s income taxes. Since you, the homeowner, are simply paying less for the product you purchased, you will not receive any rebate check or income tax forms. For more information, please contact your tax professional.

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Is this program connected to Federal stimulus funding?

No. This program is implemented by DP&L. There is no connection to government funds.

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Is there someone I can talk to about this program?

Yes, for more information or to find a participating contractor, call 877-230-6937.

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Why is DP&L offering the program?

This is one of a series of programs that DP&L is launching to help customers save money and energy. This program helps customers save by reducing their energy needs. This ultimately translates into reduced carbon emissions, reduced impact on the region’s natural resources and delays the need for more power plants.

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