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Dayton Power and Light

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Contact Us

You can reach DP&L anytime, day or night, seven days a week by phone or online.

Phone (Se habla español)

DP&L's automated phone system is available 24x7 for convenient self-service. Customer service agents are available Monday through Friday 8 a.m. to 5 p.m., excluding holidays.

Residential Customer Service
800-433-8500  

Business Solutions Center
1-800-253-5801

Report an Outage
877-4OUTAGE (877-468-8243) available 24x7

TTY-TTD
800-750-0750

phone

Mailing Address

General Correspondence
DPL Inc.
PO Box 1247
Dayton, OH 45401-1247

Bill Payment
Dayton Power & Light
PO Box 740598
Cincinnati, OH 45274-0598

Email Form

Please allow up to 3 business days for a response. Please call customer service for questions related to collections, outages and other topics requiring an immediate response.

Business inquiries only


Additional Contacts

Construction: 800-424-5578

Customer Credit and Collections: 937-331-3901 or 866-801-7371

Media Inquiries: 937-224-5940

Supplier Accounts Payable: 937-259-7884

Supplier Inquiries: See supplier info on aes.com

Tree Trimming: 888-582-3213

External Contacts

Ohio Utility Protection Service (Call Before You Dig): 8-1-1 or 800-362-2764

Ohio Consumers' Counsel: 877-742-5622

Public Utilities Commission of Ohio (PUCO): 800-686-7826

State of Ohio Home Energy Assistance Program (HEAP): 800-282-0880

State of Ohio Renewable Energy and Energy Efficiency Programs: 866-728-6749