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Dayton Power and Light

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Contact Us

You can reach DP&L anytime, day or night, seven days a week by phone or online.

Phone (Se habla español)

DP&L's automated phone system is available 24x7 for convenient self-service. Customer service agents are available Monday through Friday 8 a.m. to 5 p.m., excluding holidays.

Residential Customer Service

Business Solutions Center

Report an Outage
877-4OUTAGE (877-468-8243) available 24x7



Mailing Address

General Correspondence
DPL Inc.
PO Box 1247
Dayton, OH 45401-1247

While DP&L is responding to the COVID-19 situation and customer service representatives are working from home, responses to the general correspondence mailbox will be delayed. Please use the email form below to receive a timely response. Thank you for your understanding.

Bill Payment
Dayton Power & Light
PO Box 740598
Cincinnati, OH 45274-0598

Email Form

We will respond within three (3) business days. If you have an urgent or time sensitive request, please call us at the phone numbers listed above.

Business inquiries only

Additional Contacts

Construction: 800-424-5578

Customer Credit and Collections: 937-331-3901 or 866-801-7371

Media Inquiries: 937-224-5940

Supplier Accounts Payable: 937-259-7884

Supplier Inquiries: See supplier info on

Tree Trimming: 888-582-3213

External Contacts

Ohio Utility Protection Service (Call Before You Dig): 8-1-1 or 800-362-2764

Ohio Consumers' Counsel: 877-742-5622

Public Utilities Commission of Ohio (PUCO): 800-686-7826

State of Ohio Home Energy Assistance Program (HEAP): 800-282-0880

State of Ohio Renewable Energy and Energy Efficiency Programs: 866-728-6749