DAYTON, Ohio – July 9, 2019 – The Dayton Power and Light Company (DP&L), a subsidiary of The AES Corporation (NYSE: AES), announces a new look and enhanced features to dpandl.com, offering customers easy access to essential information. Designed with our customers in mind, dpandl.com continues to deliver a fully responsive experience with a seamless transition from desktop to mobile, offering improved navigation, a clean design and refreshed, customer-friendly content.
“We are excited to launch the new dpandl.com. Our customers are important to us, we listen to their feedback and learn from best practices within and outside of our industry,” said Vince Parisi, DP&L President & CEO. “The value of this redesign is not just the fresh look and feel. We focused on making the website easier for our customers to locate and use the important programs and services they need whether they are on a desktop computer or their mobile devices.”
Now, all customers will benefit from:
- A simple path to essential programs and services
- Enhanced content to make informed decisions
- Easy access to information to help prepare and be safe
- Finding helpful energy programs and tools
Customers will continue to have the same rewarding online account experience with MyDP&L that they depend on. Check out the new site at dpandl.com.
At DP&L, we continually strive to improve the overall experience for our residential and business customers. Through MyDP&L customers can use any device to manage their account online. Recently introduced features include home energy insights with personalized energy-saving recommendations, the ability to update contact information and online moving service requests that can be processed in real-time. Additionally, DP&L upgraded the outage map which is a valuable tool that provides detailed information about power outages, enabling customers to make critical decisions regarding what they need to do until power is restored.
Mary Ann Kabel