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Dayton Power and Light

Update on DP&L’s COVID-19 Response

We put safety first – always – for our people, our customers and our communities.

We're here for you.

DP&L cares about our communities and recognizes the impact and stress COVID-19 is causing in people’s daily lives. We are determined to continue delivering the reliable power you rely on, while helping to protect the health and safety of our people, neighbors and community.

Below, please find the latest resources available from DP&L. We recommend that customers take safety precautions and follow guidance from the CDC and Ohio Department of Health. In addition, the Dayton Area Chamber of Commerce is sharing important COVID-19 resources for business customers.

We will continue to publish information as the situation evolves. You can also follow DP&L on Twitter and Facebook.

News Releases Related to COVID-19

Dayton Power & Light implements additional customer payment relief actions 
March 27, 2020

Dayton Power & Light defers disconnection for nonpayment 
March 14, 2020

DP&L COVID-19 Resources

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COVID-19 Customer Support

Many customers are facing financial hardships as a result of COVID-19. DP&L is taking measures to reduce the financial burden on customers.

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COVID-19 Operations Changes

Learn how we're continuing to power our communities while keeping our employees and customers safe.

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10 Things to Know About Your Account

Stay informed during the COVID-19 situation.

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Be Aware of Scams

During stressful situations such as the coronavirus pandemic, scammers and cyber criminals come out of hiding. Know the signs of a scam to avoid falling victim.

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FREE!

Energy Savings Kit

Get a free energy savings kit filled with easy-to-install, money-saving products and tips delivered right to your door.

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Stay at Home Energy Tips

We understand that our customers are spending more time in their homes. We’re offering tips to help you manage your energy use as you make adjustments to your daily life.

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MyDP&L

MyDP&L offers convenient, secure online access to manage your account. Customers can perform nearly all customer service functions online.

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Contact Us

DP&L’s customer service team is available to serve customers by phone and email. We anticipate increased call center demand and request that customers consider using self-service service options when possible.