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Dayton Power and Light

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Are you having problems paying your bill? We have pay agreement options available to help customers with past due balances.

How it Works

DP&L offers three types of Pay Agreements to help customers get caught up:

  • 1/6 Pay Agreement: We'll divide your past due balance over your next 6 bills and add it to your regular monthly payments. Your balance will be paid upon completion of the Pay Agreement.
  • 1/9 Pay Agreement: We'll divide your past due balance in 9 equal payments, and add that to our estimate of your next 9 bills to calculate 9 equal monthly payments. Since we're estimating your monthly bill amount, it's possible that you may have a credit or balance remaining after your Pay Agreement is complete. This amount will be applied to the next bill following completion of your Pay Agreement.
  • Winter Heating Plan: Available to DP&L customers for bills that include usage from November 1 through April 15. During this time, you may avoid disconnection by paying 1/3 of your balance due to DP&L each month. Upon completion of your Winter Heating Plan you can enter into another Pay Agreement to pay off your remaining balance.

Who Qualifies

  • DP&L residential customers with a past due balance

How to Sign Up

  • Sign up online.
  • Or, to enroll over the phone, call 800-433-8500 and select Billing & Payments in our automated system.
  • Enrollment is dependent on receipt of first payment.
DP&L customer service agent

Questions? We're here to help!

800-433-8500

Automated system available 24x7
Staff available 8am-5pm Mon-Fri