DP&L contracts a portion of our collections and field service work to outside companies. For your protection, please verify that anyone who approaches you to collect money for your DP&L bill is either a DP&L employee or an approved contractor.
All DP&L employees carry photo identification cards. If you are not sure if a service person is a DP&L employee, ask to see their identification. You may call us to confirm that the person is from DP&L.
Or, business customers call 800-253-5801
Automated system available 24x7
Staff available 8am-5pm Mon-Fri