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Collection and Field Service Contractors

Companies DP&L uses for collections and field service work.

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DP&L contracts a portion of our collections and field service work to outside companies. For your protection, please verify that anyone who approaches you to collect money for your DP&L bill is either a DP&L employee or an approved contractor.

Current Contractors

  • Black Cap Electric
  • Davis H. Elliot Company, Inc.
  • Element Utility Service LLC
  • Hi-Tech Electrical Contractors
  • Reddy Electric Company

DP&L Employees and Contractors Carry Identification

All DP&L employees carry photo identification cards. If you are not sure if a service person is a DP&L employee, ask to see their identification. You may call us to confirm that the person is from DP&L.

DP&L customer service agent

Questions? We're here to help!


Or, business customers call 800-253-5801

Automated system available 24x7
Staff available 8am-5pm Mon-Fri