Budget Billing

Get rid of summer and winter peaks in your bill and gain the stability of paying the same amount each month. Your unique Budget Billing amount is based on your historical usage and may be periodically adjusted to reflect abnormal weather conditions or changes in your usage patterns.

All customers who are current on their payments are eligible. Learn more about Budget Billing.

Payment Plans

We can set up a payment plan based on the amount due, your ability to pay and your payment history.

For Residential Customers Only

Notify Friend or Relative

You may arrange for a third party (friend, relative, minister, organization, etc.) to be notified if your household faces loss of service. Both you and the designated third party will be sent notification.

Medical Need

If a permanent member of your household receives care for a serious medical condition, and you need help paying your energy bill, you may qualify for special assistance. A licensed physician, physician assistant, clinical nurse specialist, certified nurse practitioner, certified nurse-midwife, or local board of health physician must certify the condition or the need for medical or life-supporting equipment to DP&L. We can defer payment for 30-90 days per household, per year.

State of Ohio

The State of Ohio offers additional help for Residential Customers.