To see details and apply for the programs listed below, visit the Ohio Development Services Agency.

Percentage of Income Payment Plan Plus (PIPP Plus)

The Percentage of Income Payment Plan Plus (PIPP Plus) helps Ohioans manage their energy costs year round to avoid disconnection. The program allows participants to pay a percentage of their gross income toward their utility bills, instead of the total amount of current charges. The payment is based on a percentage of the household gross income.

Through PIPP Plus, if you heat with gas, you pay 6 percent of your monthly household gross income to your gas company and 6 percent to your electric company. If you heat with electricity, you pay 10 percent of your monthly household gross income.

Once you are enrolled in the program, you will see a PIPP Message and PIPP Summary on your bill:

PIPP bill image

Pay the Amount Due indicated in the PIPP Summary in full and on-time. For every full, on-time payment you make, you will receive a credit toward your outstanding utility balance equal to 1/24 of the arrearage plus the accruing arrearage (if any).

Learn more about how to apply for PIPP Plus.

Graduate PIPP Plus

If you have been on PIPP Plus and your income now exceeds the program limits or you wish to leave the program, Graduate PIPP Plus may be able to help you transition and reduce your debt. Learn about the new Graduate PIPP Plus program.You may also want to check out other assistance programs that may be available to you.

Summer Crisis Program

  • You may be able to obtain assistance based on income guidelines and you must meet one of the two following requirements:
    • Your household must include a member who is at least 60 years old OR
    • provide physician documentation of medical necessity.

Winter (Home Energy Assistance Program)

  • Your amount of assistance will depend on the size of your household, your total household income and the type of fuel you need.

Winter (Emergency Home Energy Assistance Program)

  • If you are unable to pay your energy bill or have less than a 10-day supply of heating fuel, you may be eligible for funds to continue or restore your service for up to 30 days. Funds may also be used to repair a heating system.


DP&L offers additional help for Residential and Business Customers.