Electricity is a valuable resource that powers our daily lives, but the power of electricity must be respected.
To help ensure your safety, DP&L employees work closely with local police and fire departments. Follow these tips to keep you and your family safe.
Never touch a power line.
If you see a fallen or sagging power line, or a line that is in contact with tree branches or other foliage, assume it is live and dangerous.
Report fallen wires to DP&L by calling 877-468-8243. If there is a life-threatening emergency, call 911 immediately.
If there is a fire, get to a safe place and call 911. The fire department will respond to the emergency and contact DP&L, if necessary.
Never climb poles, transmission towers or trees near power lines.
Keep structures and equipment away from power lines.
Installing an antenna or working with a ladder?
Keep at least 10 feet away from all power lines. Ensure that if your ladder falls, it maintains at least a 10-foot clearance from power lines.
Installing a pool?
Please consult our Electric Service Handbook, available on our Construction Center.
You should also keep kites away from power lines. If your kite comes near a line, let go of the string immediately.
Don't tamper with electrical equipment.
You Can Help Stop Copper Thefts
Report suspicious activity and thefts to local law enforcement (911) and DP&L (email or call 800-433-8500).
More Home Dos & Don'ts
DO – unplug small appliances and tools when not in use
DON’T – keep or use electrical appliances around water
DO – treat electrical equipment as energized until it is proven to be de-energized
DON’T – use an electrical appliance or tool that has broken insulation, smells hot or is buzzing
DO – install a Ground Fault Circuit Interrupter (GFCI) in areas of your home where there is greater risk of shock because of water (kitchen, bathrooms, laundry rooms)
DON’T – reach for an appliance that has fallen into water and do not unplug it. Turn off the power at the breaker before you unplug it or remove it from water.
DO – turn off the switch before changing a light bulb or plugging in an appliance
DON’T – use an electrical cord which has cracked, broken or melted insulation