If you see a fallen power line or safety hazard please report it online or call 877-4OUTAGE (877-468-8243). Do not touch the downed line and keep others away until crews can make the area safe. If the situation is an emergency, such as a fire, call 911.
Outage Tools and Safety Information
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Outage FAQs
Common questions about power outages.
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Before an Outage
Tips for weathering the storm before a power outage.
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During an Outage
Tips for weathering the storm during a power outage.
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Power Restoration Process
How we restore power to you and your community.
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What To Do If You See a Downed Power Line
DP&L's top priority is the safety of our customers and our crews, especially when power lines are down.
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How to Prepare for Outages in Cold Weather
It's especially important to have a plan and be prepared for power outages in the winter.
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Prepare a Storm Kit
Items you should always have on hand in case you experience a power outage.
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Generator Safety
Provide ample ventilation and ensure plenty of distance from your home or office building when using generators.
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Food Safety
Ways to keep your food safe during a power outage or weather emergency.
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Tree Trimming
DP&L does not pick up or remove tree debris following storms. Check with your local community, many have scheduled special brush pickups following Winter Storm Avery.
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Keeping Gadgets Charged During a Power Outage
Major storms have caused many people to search for new ways to keep devices like tablets or cell phones charged up when extreme weather causes extended electricity outages. Check out our tips.
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4 Tips to Care for Pets During a Disaster or Extended Outage
The key to properly caring for a pet during a disaster or extended power outage is to plan ahead.
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