Ohio winters can be challenging for everyone. Cold temperatures can lead to higher energy bills. Winds, ice and snow can cause potential power outages.

DP&L is here for you with tips to be prepared and stay safe through the winter season, and options to manage your winter bills and save energy.

 

Winter Tips

  • How to Prepare for Outages in Cold Weather

    While DP&L works all year to strengthen the delivery of our electrical system, Mother Nature can still cause outages.

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  • What To Do If You See a Downed Power Line

    DP&L's top priority is the safety of our customers and our crews, especially when power lines are down.

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  • Generator Safety

    Provide ample ventilation and ensure plenty of distance from your home or office building when using generators.

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  • Report Outage

    Report your outage online or over the phone using the phone number associated with your account or with your DP&L account number.

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  • Before an Outage

    Tips for weathering the storm before a power outage.

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  • During an Outage

    Tips for weathering the storm during a power outage.

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  • After an Outage

    Tips for weathering the storm after a power outage.

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  • Cold Weather Tips

    Cold Weather Tips

    Stay warm and save money with DP&L's cold weather energy saving tips.

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  • Heating & Cooling Rebates for Your Home

    Save $100 to $1,250 on a new unit. And save on your energy bill.

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  • Cold Weather Affects Your Bill

    How to lower your usage and manage your bill

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  • Payment Assistance

    If you're looking for an easy way to pay or are having trouble paying your bill, one of our payment plans or additional programs could help you.

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  • Gift of Power

    DP&L has partnered with The Salvation Army to provide emergency relief funding to customers who are facing disconnection and cannot pay their winter heating bills.

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  • Restore Service After a Disconnection

    If your service has been disconnected due to non-payment, follow these steps to restore service.

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